Founded in 2002, superbrightleds.com began as a small online retailer with the goal of providing quality LED technology, great customer service, and superior technical support to our customers.
Today, SBL has grown to become one of the leading online retailers of LED lights and accessories by:
- Assembling the best team, from our customer service professionals and test lab technicians to our web development and shipping departments.
- Developing new products and adding to our existing product lines to better serve our customers' needs.
- Testing all products extensively for quality and dependability.
- Working with our suppliers to keep our prices affordable and competitive.
- Expanding our online resources to help our customers make informed decisions about LED lighting.
- Offering a Business Solutions service for OEM, reseller, and commercial customers.
Have questions about LEDs? We are here to help whether you are changing one bulb or updating all of your lighting. After all, at superbrightleds.com we offer LED Lighting for Everything.
Shop with Confidence
SSL certificates from DigiCert® are the ultimate online security and trust solution delivering both 256-bit encryption and providing the highest level of authentication and extended validation using a rigorous verification process.
The presence of SSL means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure.
LED products use much less energy than their halogen and incandescent counterparts. They also produce less heat, which can save energy in indirect ways such as air-conditioning costs. Not only will they save on utility bills, but will last longer and save in replacement costs as well.
We usually reply to emails on the same business day. Selecting the right option under the inquiry drop-down will aid us in getting back to you as quickly as possible. Please mention how you found this site.
We do not supply free samples as we receive too many requests for them.
For Pre-Sale questions regarding product selection please make sure "Pre-sale and Product Selection" is selected in the inquiry drop-down.
Let us know about any suggestions or feedback you may have in regards to improving our website or product selection. We are constantly expanding our product line and are interested in hearing what you need in an LED product. We typically do not respond to feedback emails but appreciate your input as it helps us to create an optimal shopping experience.
Our customer service representatives and technical support team are available to chat throughout the week.
- Monday-Thursday: 8:30 a.m.-8 p.m. CDT
- Friday: 8:30 a.m.-4 p.m. CDT
When members of our team are available, you will see a chat icon and a link located at the top of each web page.
To expedite your order and ensure that we receive all information accurately, please place your order online if possible. Our web site uses the latest security features to ensure that your information is transmitted securely. You will only receive emails from us concerning your order. Please enter a valid email address to receive order confirmation and tracking information. Easily pay with your credit card or Paypal account.
Phone orders are accepted 8:30 a.m.-8 p.m. CDT Monday through Thursday and 8:30 a.m.-4 p.m. CDT Friday.
- Toll Free:
AddressSuper Bright LEDs, Inc.
4400 Earth City Expressway
St. Louis, Missouri 63045-1328
If you placed an order and want to know the status of it, please check your email for tracking information. If you need assistance, visit our contact page and make sure "Order Status" is selected in the inquiry drop down.
We make every effort to ship all orders within 24 hours.
- Same-day shipping if order is placed by 2 p.m. Central Time.
- Next-day shipping (excluding weekends) if order is placed after 2 p.m.
- Monday shipping if order is placed on the weekend.
**An email is sent to confirm that your order has been received and is being processed. Another email will be sent to you with tracking information when your order ships.
Overnight & 2-Day Shipping/Saturday Delivery
Overnight and 2-day shipping options are only available to destinations within the USA. Shipments are sent via UPS and are delivered in 1 or 2 business days (not weekends).
If you need Saturday delivery, you must request it either in our order form "Comments" box or by calling us at 866-590-3533. Saturday delivery usually costs about twice as much as normal business day delivery. Quotes are provided upon request.
Signature is automatically required for any superbrightleds.com orders over $500. If you would like to waive signature requirement for a package over $500, please call or email us. An adult signature (18+) is required to legally sign for UPS deliveries.
International (Shipping outside the US)
Please use our order form "Comments" box to clarify your address if necessary.
We will ship by USPS to almost anywhere in the world. Overseas customers, please select the "USPS First Class Mail International" or "USPS Express Mail International" option. Additional shipping charges may apply. USPS First Class Mail International shipping may take 5-10 days to arrive and cannot be tracked. USPS Express Mail International delivery time is 3-4 days and can be tracked. We highly recommend USPS Express Mail International for orders shipped out of the United States. We are not responsible for lost orders if you select the USPS First Class Mail International shipping option. The two-day option is for USA only. If you prefer DHL or Fed Ex, indicate this in the "comments" box on the order form and we will confirm the price by email. There is also Freight Collect options on our order form to ship on your courier account.
- There will be an additional duty tax.
- UPS will charge an additional brokerage fee
- Over Night and 2-Day shipping are not available to CANADA.
Stock and Backorders
Out of stock items are indicated as out of stock with an expected due back date. There is usually a feature available on the page to request to receive an email alert when items are expected back in.
Some items can be backordered. Expect extended shipping time on backordered products. Contact Us if you want a shipping estimate for products that would be backordered when ordered.
When adding a product to cart that will backorder, you will be given an expected in stock date for that product. If we are unable to give you an expected in stock date, we will contact you via email after your order is placed with an expected shipping date for that product.
After you place the order, we will contact you via email if the product's expected in stock date changes.
Accepted Forms of Payment
We accept Visa, MasterCard, Discover, and American Express. Credit card information is never stored anywhere on our premises or online server. Credit card information is transmitted securely using 256-bit encryption.
Select PayPal on the order form. Your order will not be processed or shipped until payment is received and verified. You will not be able to modify your order once it has been submitted.
Electronic Funds Transfer
There is $100 merchandise minimum for T/T payment. Fill out our online order form, use all 0's for the credit card number so the order will go through. Our online shopping cart will generate a Proforma Invoice (P/I) that we will then email to you along with the shipping charges and our bank information.
Purchase Orders / NET 30 Terms
We only accept POs ($100 merchandise minimum) after credit approval.
Please fax your credit references, bank information and D&B number to us at 314-972-6202 or email .PDF documents here on our contact page and make sure "Order Status" is selected in the inquiry drop down.
If you would like to send purchase orders in a file format other than .PDF, please email a request to do so.
Returns and Exchanges
- We have a hassle-free 30-day return policy.
- Please order small sample quantities of LEDs and LED Products to test for suitability in your application before ordering large quantities.
- Returned merchandise needs to be in original packaging and condition.
- Make sure to include all materials, manuals, instructions, etc.
- Upon RMA approval a return shipping label will be emailed to you. We do not send physical labels through the post.
- RMAs are approved for issues pertaining to manufacturing defects and miss-shipments.
- Please allow 7 business days to see refund on credit card statement.
- COD and Freight Collect packages will not be accepted.
- A 15% restocking fee may apply to orders containing quantities of 100 or more pieces, orders with missing materials, or merchandise not in original packaging and condition.
- Component or discrete LEDs cannot be returned if the package has been opened, LED bulbs and other products can be.
- We have a 30 day exchange policy.
- We will exchange items only if the value of the item(s) you are returning exactly matches the value of the item(s) you want to exchange them for.
All LED Products: 2-Year Replacement Limited Warranty
Super Bright LEDs carries a minimum two-year limited warranty on all LED products, for manufacturing defects or product failures. Select products may carry more than a two-year warranty which will be documented on the product page. If you experience an issue with a product, a technician from our support team may be able to diagnose the issue. Technical support is available by phone, chat, and email. The Warranty is valid and only applies when Super Bright LEDs products are properly used for their intended applications.
Select Products: Limited Lifetime Warranty
Super Bright LEDs, Inc. warrants that products carrying a Lifetime Warranty will be free from defects in the material and workmanship for the lifetime of the product. If an LED or other internal component fails, return the product to Super Bright LEDs, Inc. for inspection. If, after inspection, Super Bright LEDs verifies that the defect was not caused by negligence, abuse, unauthorized repair or disassembly, we will replace the product with the same product. In the case the exact product is no longer available, a product of equal value may be substituted. Warranties are non-transferable. Warranty terms and policies are subject to change without notice.
|All LED Truck Lights||Lifetime Warranty|
|All LED Auxiliary Work Lights||Lifetime Warranty|
|All Off Road Light Bars||Lifetime Warranty|
|All DMX Controllers||Lifetime Warranty|
|All Emergency Vehicle & Strobe Fixtures||Lifetime Warranty|
|Light Strips||Five-Year Warranty|
|All Other Lights||Minimum Two-Year Warranty|
|Accessories||Lifetime Warranty or Varies|
A copy of the invoice is required for warranty repairs or replacements. Unless otherwise noted, all products are warranted for 2 years from the date of purchase, select products have extended warranty periods. Warranty is void when products are used in applications for which they are not intended, such as using our LED Car Bulbs in applications other than the replacement of standard car bulbs in standard vehicles. Please call or email to notify us prior to returning items for warranty repair or exchange. Return shipping costs are the sole responsibility of the customer. All product specifications are subject to change without notice.
Quantity Discounts (Wholesale Pricing)
Our discounts tiers are based on the product price and the quantity you purchase. The product price determines your tier, and as you increase the quantity of the product, you may be eligible for increasing discounts levels based on the ranges listed below.
Discount pricing can be found on specific product pages by clicking the link that says "Quantity Discount Pricing". For larger quantity pricing or for items that our shopping cart does not apply discounts for, you may visit our contact page and make sure "Pricing" is selected in the inquiry drop down.
|Price Level||Quantity Tiers|
|$300+||5 - 9: 5%||10 - 24: 10%||25 - 49: 20%||50 - 99: 25%||100+: 30%||n/a|
|$200 - $299.99||10 - 24: 10%||25 - 49: 15%||50 - 99: 20%||100 - 199: 25%||200+: 30%||n/a|
|$100 - $199.99||25 - 49: 5%||50 - 99: 10%||100 - 249: 20%||250 - 499: 25%||500+: 30%||n/a|
|$1 - $99.99||50 - 99: 10%||100 - 499: 20%||500 - 999: 25%||1000+: 30%||n/a||n/a|
|< $1||10 - 99: 10%||100 - 499: 20%||500 - 999: 25%||1000 - 4999: 30%||5000 - 9999: 40%||10000+: 45%|
We do not provide promotional codes upon request. Please do not contact us requesting a promotional code.
Occasionally, promotional discount codes can be found in print or online advertisements, sent via email, or available through other events or medium. These codes are normally used to receive a percentage discount off your order. promotional codes may be discontinued at any time without notice.
Quantity discounts can not be combined with promotional discounts; the largest discount type will be used.
You may contact us with your technical questions on our contact page and make sure "Technical Help" is selected in the inquiry drop down.
Note that we receive a lot of emails and sometimes difficult to keep up with them. Keep your emails as brief as possible, long emails may not be answered. If you do not know how to use LEDs, please try the LED links on our LED Info page, we do not provide design advice for your LED circuits. LEDs are electronic components and do require some technical knowledge to use them properly. Also we do not advise on bulb types for your car, please be sure of the bulbs you need before you order them. Please see our Vehicle LED Bulb Finder or Cross Reference Page for help searching for bulbs in your vehicle.
See specifications for products online by clicking on the product name, price, photo, or More Info & Buy link. All available specifications are online listed on these pages under the "Specifications" Tab.
Custom LED Designs
Custom versions, sizes and assemblies are available for many of our products. If you require custom variations for any of the products seen on our web site, please visit our contact page and make sure "Send us your Suggestions" is selected in the inquiry drop down.
Super Bright LEDs is committed to respecting and protecting the privacy of those who order from superbrightleds.com. Information collected to process orders is only used in relation to those orders. We will never disclose your information to anyone for any reason. When you place an online order with us, you have the option to only receive emails relevant to that order. If selected, you will never receive promotional emails from us (or any other source) as a result of placing an order with us.
We use a tracking technology called a “cookie.” A cookie is a small text file that a web site can place on your computerâ€™s hard drive in order, for example, to collect information about your activities on the site or to track your preferences and selections.
Copyright, Trademark, and Patents
All content included on this site, superbrightleds.com, such as text, graphics, logos, button icons, images, audio clips, data compilations, and software, is the property of Super Bright LEDs, Inc. or its content suppliers and protected by United States and international copyright laws. The superbrightleds.com logo superbrightleds.com (shown in color) is a Registered Trademark.
Super Bright LEDs, Inc. graphics, logos, page headers, button icons, scripts, and service names are trademarks, or trade dress of Super Bright LEDs, Inc. in the U.S. and/or other countries. Super Bright LEDs, Inc.'s trademarks and trade dress may not be used in connection with any product or service that is not Super Bright LEDs, Inc.'s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Super Bright LEDs, Inc..
All other trademarks not owned by Super Bright LEDs, Inc. that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Super Bright LEDs, Inc..
Limitation of Liability
IN ALL CIRCUMSTANCES THE MAXIMUM LIABILITY OF SUPER BRIGHT LEDS, INC. IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. SUPER BRIGHT LEDS, INC. SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. SUPER BRIGHT LEDS, INC. SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT SUPER BRIGHT LEDS, INC. HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.