LED Lighting for Everything
- Live ChatOffline
- Find an Invoice
- Track an Order
- Check Return Status
- Return/Exchange an Item
Phone and Chat Hours
Monday - Thursday 8:30am - 8pm CDT Friday 8:30am - 4pm CDT
Tech Support Hours
Monday - Friday 8:30am - 4pm CDTLocal Pickup Office Hours Monday - Friday 8:30am - 4pm CDT
Return PolicyReturn/Exchange Form
We have a 30 day return policy. A copy of the invoice is required to return or exchange items. Please order small sample quantities of LEDs and LED Products to test for suitability in your application before ordering large quantities. Returned merchandise needs to be in original packaging and condition. Make sure to include all materials, manuals, instructions, etc. If your part qualifies for a return shipping label, one will be emailed to you. We do not send physical labels through the post. RMAs are approved for issues pertaining to manufacturing defects and miss-shipments. Please allow 7 business days to see refund on credit card statement. COD and Freight Collect packages will not be accepted. A 15% restocking fee may apply to orders containing quantities of 100 or more pieces, orders with missing materials, or merchandise not in original packaging and condition. Component or discrete LEDs cannot be returned if the package has been opened, LED bulbs and other products can be. Customized or special order products products are not eligible for returns.
Exchange PolicyReturn/Exchange Form
We will exchange LED bulbs only if the value of the bulbs you are returning exactly matches the
of the bulbs you want to exchange them for. If this is the case, send the bulbs back with a copy
the invoice and a note explaining the action you want us to take, no notification is required,
be 30 days or less since purchase. If the values do not match, please send the bulbs back for a
refund and place a new order online.
You are responsible for return shipping.
Super Bright LEDs is committed to respecting and protecting the privacy of those who order from superbrightleds.com Information collected to process orders is only used in relation to those orders. We will never disclose your information to anyone for any reason. When you place an online order with us, you have the option to only receive emails relevant to that order. If selected, you will never receive promotional emails from us (or any other source) as a result of placing an order with us.
Select a Shipping Address
New Shipping Address
I would like to pick my order up from Super Bright LEDs located at:
Select a Billing Address
New Billing Address
Bank Transfer Notice
If this is your first time making a bank transfer with us:
After placing your order, two small deposits will be made in your bank account (please allow 1-2 business days for deposits to appear). These deposits will be used to verify your account. An email containing a link to verify your account will also be sent upon placing your order.
After verification, we will request the funds from your account. The transfer may take 1-2 business days to clear. Once we have confirmed that the funds have successfully transferred, your order will ship.
If you've used this bank account with us before:
After placing your order, funds will be requested from your bank account. Please allow 1-2 business days for the transfer to be completed. Once we have confirmed that the funds have successfully transferred, your order will ship.
US bank accounts only. International bank accounts may use our "Wire Transfer" option.
Routing & Account Numbers
Routing and account numbers can be found on your account's check.
If you do not have a check, this information can likely be obtained by visiting your bank's website or calling their customer service number.
Electronic Funds Transfer: there is $100 merchandise minimum for T/T payment. A Proforma Invoice (P/I) will be generated for you and an email will be sent to you along with the shipping charges and our bank information.