Super Bright LEDs Blog

Inventory Control Specialist



Super Bright LEDs, Inc. is currently seeking an Inventory Control Specialist. We are looking for an experienced professional for our Earth City, Missouri office. This is a full-time position with working hours Monday through Friday from 8:00 a.m. to 4:30 p.m. Local candidates to the St. Louis area (Illinois and Missouri) are preferred.
 

Responsibilities:
 

  • Maintain responsibility for inventory accuracy.

  • Regular communication and order placing with oversea manufacturing partners.

  • Work with warehouse staff to verify shipments.

  • Evaluate sales forecasts and trends to optimize inventory accordingly.

  • Perform data entry and reporting in the inventory management system and spreadsheets.

  • Assist employees in locating product and tracking shipment status.

  • Participate in layout planning of warehouse and other areas.

  • Develops and implements strategies to simplify process, improve accuracy, and improve operating efficiency.

  • Other duties as assigned by management.
     

Qualifications:
 

  • Previous inventory management experience.

  • Expertise with managing large amounts of data on spreadsheets and other systems.

  • B.S. Degree in Inventory Management or related field.

  • Strong analytical and data management skills.
     

Benefits:
 

  • Competitive wages.

  • Pay raises and bonuses based on performance and creative contribution.

  • Vacation, sick, and holiday pay.

  • Medical, dental, life, and AD&D.

  • Company-matched 401(k) retirement program.


 

Company Background:

Super Bright LEDs, Inc. is a global leader in cutting-edge LED technology. We are committed to providing our customers with outstanding service and the highest quality products in LED lighting. Our company has been in business since 2002 and has an average growth rate of 30 percent each year. Please check out our website at www.superbrightleds.com for more information about our growing company!

 

 


Posted In Career Opportunities | Tagged inventory,, control,, specialist,, jobs,, careers

Commercial (Inside) Sales Manager



Super Bright LEDs, Inc. is seeking an experienced Commercial Sales Manager to oversee our Commercial Sales Division. This is a full-time position with working hours Monday through Friday from 8:00 a.m. to 4:30 p.m. Local candidates to the St. Louis area are preferred.
 

Responsibilities:

  • Develop and execute strategies to drive commercial sales growth.

  • Oversee Commercial Account Managers ensuring they are meeting their inside sales goals & metrics.

  • Develop in-depth knowledge and expertise with regard to our products.

  • Work with Account Managers and Customers in expanding scope of projects and applications with our products.

  • Make recommendations to senior management of possible improvements or issues within the Commercial Sales Division.

  • Mentor and coach team on best practices in regards to sales, time management, and prospecting.

  • Drive the building and fostering of relationships with key purchasing personnel at prospective businesses.

  • Researching new and existing markets to expand our customer base.

  • Develop and maintain thorough understanding of competition.

  • Working alongside our account managers to improve the experience of both new and existing customers.

  • Set-up customer product demonstrations on-site or at SBL offices.

  • Understanding and ability to explain government incentives to help assist in sales process.

  • Create new programs or processes to improve customer knowledge of our products and overall satisfaction.

  • Perform other assigned duties as required by the General Manager or President.

Qualifications:

  • Bachelor's degree in related field or equivalent work experience.

  • Previous experience in a commercial sales and distribution role.

  • Ability to lead a highly effective team.

  • Experience working and managing a sales team.

  • Excellent communication skills—both verbal and written.

  • Lighting experience is a plus.

Benefits:

  • Competitive wages.

  • Pay raises and bonuses based on performance and creative contribution.

  • Vacation, sick, and holiday pay.

  • Medical, dental, life, and AD&D.

  • Company-matched 401(k) retirement program.


 

Company Background:

Super Bright LEDs, Inc. is a global leader in cutting-edge LED technology. We are committed to providing our customers with outstanding service and the highest quality products in LED lighting. Please check out our website at www.superbrightleds.com for more information about our growing company!


Posted In Career Opportunities | Tagged Commercial,, Inside,, Sales,, Manager,, Careers,, Jobs

Customer Service Representative



Description:

Super Bright LEDs, Inc., a rapidly growing e-commerce company, is currently seeking a Customer Service Representative. Customer service is an essential part of the marketing of an organization. Marketing does not end with sales; it includes after-sales services also. This means communicating with customers and answering queries. It may be discussing product features, complaints against the product or poor quality services, etc. Hence, the customer service team is dedicated towards ensuring that the customer queries are resolved promptly and that they are satisfied with the product and the service they received.

 

If you are a social person and seeking a career that is dynamic in nature, then this field is for you. This is a full-time position located in Earth City, MO with Monday through Friday hours. To apply, please send a resume to jobs@superbrightleds.com with “Customer Service Rep” in the subject line.
 

Responsibilities:

  • Assist customer with inquiries via emails, phone, or chat

  • Listen to customer queries patiently and solve

  • Respond to customers' problems promptly

  • Place phone orders for customers

  • Assist in preparing RMAs (Return Merchandise Authorizations)

  • Coordinate internally to find solutions and resolve matters
     

Qualifications:

  • High school diploma

  • Knowledge of customer service ethics, principles, and procedures

  • Proficiency in administrative and documentation procedures

  • Computer proficient

  • Excellent communication skills, both written and verbal

  • Patience when communicating with the customer and ability to maintain composure at all times

  • Good listening skills

  • Attention to detail
     

Benefits:

  • Competitive salaries

  • Pay raises and bonuses based on performance

  • Paid Vacation, Sick, Holidays, Jury Duty, and Bereavement

  • Medical, Dental, Life, AD&D, STD, and LTD

  • 401(k) retirement plan with 6% company match

    * Some benefits may require completion of a probationary period
     

Company Background:

Super Bright LEDs, Inc. is a global leader in cutting-edge LED technology. We are committed to providing our customers with outstanding service and the highest quality products in LED lighting. Our company has been in business since 2002 and has an average growth rate of 30 percent each year. Please check out our website at www.superbrightleds.com for more information about our growing company!

 

 


Posted In Career Opportunities | Tagged customer,, service,, representative,, careers,, jobs

E-Commerce Merchandising Analyst, QA



Super Bright LEDs, Inc. is currently seeking an E-Commerce Merchandising Analyst specializing in content quality assurance. We are looking for an experienced professional for our Earth City, Missouri office. This is a full-time position with working hours Monday through Friday from 8:00 a.m. to 4:30 p.m. Local candidates to the St. Louis area (Illinois and Missouri) are preferred.
 

Responsibilities:

  • Responsible for website content quality assurance.

  • Review and research product information, including but not limited to, product descriptions, technical data, features, applications and photos.

  • Provide recommendations to web content team with supporting data.

  • Research and present recommendations for improving customer shopping experience—not limited to site navigation, product placement, product information and imagery, etc.

  • Research and review existing and new market trends related to our products.

  • Optimize product performance through effective use of site analytics, categorization, filters, SEO content, on-site search, product recommendations and other digital merchandising tools.

  • Work closely with web content, photography, and test lab teams.

  • Research and understand our markets, opportunities, and competition.

  • Keep pace with SEO, search engine, social media, and internet marketing industry trends and developments.

  • Deliver production in a clear and timely manner while meeting all established deadlines.

Qualifications:

  • Bachelor's or Master's Degree in Communications, Marketing, English, or related field.

  • Proficiency in web development programs and supporting content management systems (CMS).

  • Experience writing SEO content.

  • Three years experience in e-commerce product marketing and research.

  • Lighting and/or electronics experience a plus.

  • Solid understanding of search techniques and superior online communication skills.

  • Ability to clearly and effectively articulate thoughts and points.

Benefits:

  • Competitive wages.

  • Pay raises and bonuses based on performance and creative contribution.

  • Vacation, sick, and holiday pay.

  • Medical, dental, life, and AD&D.

  • Company-matched 401(k) retirement program.

 

Company Background:

Super Bright LEDs, Inc. is a global leader in cutting-edge LED technology. We are committed to providing our customers with outstanding service and the highest quality products in LED lighting. Our company has been in business since 2002 and has an average growth rate of 30 percent each year. Please check out our website at www.superbrightleds.com for more information about our growing company!

 

 


Posted In Career Opportunities | Tagged E-Commerce,, Merchandising,, Analyst,, QA,, careers,, jobs

LED Product Sourcing Specialist



Description
 

We are superbrightleds.com, an online e-commerce website engaged in global distribution of a diverse selection of high quality LED lighting products. Product sourcing from many overseas suppliers, mainly in China and Taiwan, is accomplished mainly through email and phone communications. We are seeking an experienced product sourcing professional to help develop, improve, and expand our LED product lines. This is a full-time position.

Responsibilities include:

 

Sourcing
 

  • Identify and source new technologies through the global market in LED lighting.

  • Source continually evolving new products to upgrade and expand our product lines.

  • Sourcing Specialist must educate themselves with LED lighting products and understand basic lighting specifications.

  • Research and create reports to summarize competitive products being sold on the internet.

  • Research and identify the appropriate tariff classification for LED, lighting, or electronics.
     

Supplier Relationships
 

  • Identify and evaluate new suppliers as well as develop new opportunities with existing suppliers.

  • Create and maintain strong working relationships with key suppliers, including supplier ratings.

  • Obtain quotes and negotiate lower prices and better terms from new and existing suppliers.

  • Help solve problems related to quality, delivery, and product rejections.

  • Identify certifications necessary for import and work with manufacturers to obtain.
     

Qualifications
 

  • Bachelor's degree in supply chain, business, or related field.

  • Experience with international sourcing – focus China and Taiwan.

  • Previous work with tariff classifications and US Customs and Border Protection.

  • 3+ years of relevant strategic sourcing experience.

  • Excellent verbal and written communication skills.

  • Excellent PC based computer skills, Microsoft Office or equivalent.

  • LED or lighting experience a plus.

  • Bilingual in English and Mandarin or Cantonese a plus.
     

Benefits
 

  • Competitive Salaries

  • Pay raises and bonuses based on performance and creative contribution

  • Paid Vacation, Sick, and Holidays

  • Medical, Dental, Life, and AD&D

  • 401(k) retirement plan with company match

 


Posted In Career Opportunities | Tagged led, product, sourcing, specialist, careers, jobs
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